Return & Refund Policy

Returns & Exchanges: If you receive a damaged or incorrect item, please notify us immediately upon purchase or delivery. Eligible items will be replaced following proper verification.

Refrigerated Items Non-Returnable: Any items kept in the fridge or cold storage (such as milk, curd, butter, paneer, or frozen foods) are strictly non-returnable and non-exchangeable. Customers are kindly requested to inspect these items carefully before purchase.

Refunds: We do not offer cash refunds for sold items. However, subject to store approval, an exchange for an item of equal value may be permitted.

Proof of Purchase: A valid cash memo or purchase receipt is mandatory for any exchange requests.